Privacy Policy

This Privacy Policy explains how [YOUR LEGAL NAME] ("we", "us", or "our") collects, uses, and protects your information when you use the LocalBridge website and browser extension.

Data controller

[YOUR LEGAL NAME] is the data controller for the personal data described in this policy. Contact details are available through the support channels on the LocalBridge website.

What we do not collect

LocalBridge extracts page content inside your own browser. The full text of your open tabs, your chat messages, and the pages you visit are never sent to our servers.

What we collect and why

• Licence key and device identifiers - collected to enforce the three-device licence limit and to let you manage activations. Legal basis: contract performance.
• Aggregate usage counters - such as how many tabs have been bridged and how many characters were relayed. These are anonymous totals used to display public counters on the landing page. Legal basis: legitimate interests.
• Email address - collected so we can deliver your licence key after purchase. Legal basis: contract performance.
• Support messages - collected when you contact us, so we can respond to your request. Legal basis: contract performance and legitimate interests.
• Device and connection data - such as IP address and browser type, collected automatically for security, fraud prevention, and service operation. Legal basis: legitimate interests and legal obligation.

How we use your data

We use your data to deliver and support LocalBridge, enforce licence limits, send licence keys, prevent fraud, improve the service, and comply with legal obligations.

Data sharing

We share data only with the following categories of recipients:

• Paddle - our Merchant of Record, which processes payments, manages subscriptions, handles tax compliance, and provides invoicing on our behalf.
• Service providers - hosting, analytics, and support tooling providers that help us operate the service.
• Professional advisers - legal, accounting, and other advisers where necessary.
• Authorities - where required by law or to protect our rights.

Data retention

We keep your personal data only as long as necessary for the purposes described above. Licence and account data are retained while your licence is active and for a reasonable period afterward to handle support, disputes, and legal obligations. When no longer needed, data is deleted or anonymised.

Your rights

Depending on your location, you may have rights including access, correction, erasure, restriction, portability, and objection. You may also withdraw consent where processing is based on consent. We aim to respond to requests within one month.

International transfers

Your data may be transferred outside your country of residence, including to the United States and other jurisdictions where our service providers operate. Where required, we use appropriate safeguards such as standard contractual clauses.

Security

We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure hosting.

Cookies

We use only essential cookies needed to keep the site secure and functional, including checkout and licence activation. We do not use advertising or tracking cookies. Because our cookies are strictly necessary, they cannot be disabled without breaking core features.

Changes

We may update this policy from time to time. The latest version will always be available on this page.

Contact

If you have questions about this policy or wish to exercise your rights, contact us through the support channels listed on the LocalBridge website.