LocalBridge

Who it is for

LocalBridge for support teams

If your day involves answering tickets against docs that keep changing, the bottleneck is not the assistant. It is the twenty minutes spent assembling context before you can ask anything.

What slows support teams down

  • The answer is in the docs, the changelog and an old issue.
  • Copying the ticket plus the docs into a chat takes longer than the reply.
  • Assistants answer from stale training data instead of your current docs.

The workflow

  1. 1. Open the ticket, the docs page and the release notes.
  2. 2. Send them together so the reply cites what shipped.
  3. 3. Ask for a customer-ready reply, not an internal explanation.

Pages support teams send most

  • Documentation pages: the readable docs body, code samples and headings.
  • Release notes: version numbers, dates and each change entry.
  • GitHub issues: the issue title, description and visible comment thread.
  • Forum threads: the original post and the visible replies in order.

Common questions

Why would support teams need this rather than just pasting?
Pasting works for one page. The work described here is answering tickets against docs that keep changing, which means the question only makes sense once several pages are in front of the assistant at the same time.
Does it work with the tools support teams already use?
It reads whatever your browser renders, so anything you can open in a Chrome tab and read yourself can be sent, including tools you are signed in to.
Is anything sent to LocalBridge servers?
No. Page text travels from your browser to the assistant you picked. We never receive it, and we do not keep copies.
What does it cost?
A one-time licence, not a subscription. You bring your own Claude or ChatGPT account, on whatever plan you already have.

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